City Council on the Web

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For some time back, Scott has been pondering the possibility of hosting A2 City Council meetings on the web somehow. The concept is also discussed on the teeter with the other Scott. Certainly the idea is cool (especially Pop Up City Council), but I have my doubts about some of the more extreme hopes being placed in it.

In Ypsilanti, the civic technicians are a little more experimentalist. Steven Cherry posted occasional clips of meetings, alongside the very awesome automated police scanner recordings. Ypsi Councilman-elect Brian Robb has been pushing the idea of podcasting audio feeds of the Council meetings, which, as he notes, are frustratingly not available on CTN.

Steve Pierce, with a little extra time after the election, has decided to invest some of that in test-webcasting Council meetings, care of Google Video, apparently with the idea of setting up a volunteer civic video corps for the purpose of providing coverage. Not bad, and certainly an experiment that deserves access to the official soundboard the next time around so that the audio can actually be, you know, heard.

A quick search reveals that, yes, Google Video supports transcript uploading. Which is excellent. Assuming the recording runs itself for the most part after starting (can I note that I've never used a video camera in my life?), the volunteer videographer might pretty easily be able to scribble down timestamps on a copy of the agenda. A transcript of the video doesn't need to be the full text to be useful, just include the timestamps of the beginning of each agenda item's discussion. (Might google video insert bookmark points into videos with transcripts? That'd be cool. The helpfile doesn't say.) Given a good audio track and jumppoints to the beginnings of each agenda item, you've created yourself something significantly better than what CTN will give you.

With one major exception. I'm betting the number of households in Ypsi with the bandwidth to comfortably use a 3 hour google video is relatively small compared to the number of households with cable television. If part of the goal is broadening access, I don't think online videocasts help anybody but those already privileged with access to information.

That problem becomes worse if, as Steve and Brian have both suggested, online recordings of meetings are used to take the place of written minutes. (Saving the City, estimates Steve, $25,000 a year in staff transcription time.) If the official, written meeting minutes are boiled down to the absolute minimum required - a record of votes - a significant amount of information is lost. As someone who has been on City staff for a few months, I can say that written (and full-text searchable) minutes are approximately one million times easier to use than a video record would be. When questions arise during a phone discussion with a resident or during a meeting, written minutes can be quickly searched and skimmed to get an answer beyond, "They voted yes." A written record is absolutely critical to my ability as a staff member to be of any use at all to citizens - and I can only imagine the headaches involved in court hearings. IANAL, but I expect that, in order to testify usefully on anything that happened before my tenure, I would have to go back and transcribe the relevant videos, and the videos would probably have to have been approved by the appropriate municipal body as being the true public record.

A decision to rely solely on video would be a blow to the head resulting in anterograde institutional amnesia. Having video or audio available on-demand is an excellent supplement to an official written record, and, if the City is forced to stop making any sort of detailed written record due to loss of staff, then full video would be a valuable addition to a scant record of votes. Both of these are good reasons to pursue the project. I disagree with Steve, though, that this is a good way to save money, unless volunteerism extends to the point of transcribing decent full-text and offering it to the Board or Commission in question to adopt as the written record. (Not unheard of; I believe Margaret Wong took this task on for the A2 Allen Creek Greenway Task Force.) At this point, though, I think that such a replacement would qualify as an act of desperation, and not as forward-thinking innovation.

But it's still really cool.

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Oklahoma City

Being a City employee, I actually like to watch City Council nowadays... In our office, most people have the ability to listen to Council through their phones - alas, I do not. Just Monday I was thinking that it would be nice if we could watch Council on our computers. Well, Tuesday was Council, and it also happened to be the first day that we could watch a live feed on our computers, but, of course, I didn't know until after Council. I do not believe this feature is available to all of our citizens yet, but I do know that all City employees connected to the City's intranet can watch Channel 20 - the City tv station - at any time. It's about the only way Oklahoma City is caught-up, maybe even ahead, of the rest of the country. (Council meets at 8:30 am on Tuesdays, thus, we have to try to watch it while doing other work)

I ditto the matter of its

I ditto the matter of its being too bandwidth-intensive, from the perspective of those who would be viewing it.

My guess is that this is as much the reason that the Cherries abandoned the notion, as well as the fact that they moved away from Ypsilanti. I disagree with the inference made elsewhere that they didn't do it simply because they lacked the hosting ability.

As for transcripts, yes, I think they're absolutely essential. When the discussion about the city council meetings being broadcast first arose, by my recollection, it was merely by way of suggesting that they use a digital recorder as oppossed to tape for the meetings, as they could then compress an mp3 from it almost immediately and post such online. Speech recognition software, IF it performed well enough considering the ambient noise of the room, could potentially eliminate the need for manual transcription, but I'm a little doubtful whether it would work.

And finally, as I think you may have alluded to, I believe that if we're serious about videotaping the meetings, then the city council should first and foremost be contacting Comcast about a public access channel, or else looking into partnering with the existing Ann Arbor station.

Speech recognition

Having written up some minutes myself on occasion (in Ypsi and elsewhere), I'm pessimistic about the value of speech recognition software for this purpose. Meetings tend to be noisy enough, between audience noise, the poor acoustics of public buildings, and side conversations amongst the people being recorded, that turning audio into text often requires a human familiar with the subject material and voices, if not somebody who was actually at the meeting.

I don't know any of the details of Ypsi's Comcast franchise, so I have no idea whether Comcast pays the City enough to make tv production feasible. I do lament the fact that I can watch Ann Arbor's Parks Commission and Greenway Task Force and Historic District Commission on tv, but can't get my own City Council; I just don't have any ability to say whether "let's get the meetings on tv" is a reasonable goal.

well, at least more people

well, at least more people could/would watch it, were it on cable, so I think it's more reasonable a goal than streaming multiple gigabytes worth of video to the few computers that have the ram/memory/connection to handle it.

Speech recognition will undoubtedly get better with time, I just don't think it's at that point just yet, especially as applied to a noisy little room like the city council chambers. What does that $25,000 we'll be saving pay for, precisely? Is this the salary of someone who only does transcriptions, or is it the time a person spends on that task multiplied by some hourly rate?

Sure, if the goal is to

Sure, if the goal is to achieve maximally broad access, then cable tv is the way to go. (Or radio...) The advantages I see of an online version are, first, that it's more "on demand", such that those inclined/technically capable can make better use, and, second, that it's free, at least in the model that Steve is using. (Which, I can't resist pointing out, falls into the old saying about open source software - it's only free if your time has no value.)

I assume the $25k is a calculation of hourly rate - there's nobody at the City (to my knowledge) who does anything close to just transcriptions, or even transcriptions half-time (about what $25k would be, including some portion of benefits). That may be an estimate spread across all the entities for which minutes are kept?

I just think that "those

I just think that "those inclined/technically capable" are a much, much smaller group than the developers are considering.

As for it being 'free', I'm very hesitant to link any of my own projects directly into a google database, and avoid even using 'google maps' when posting location information. Nobody can honestly say, for certain, what google might do in the next few years, and I think it's myopic for people to sink all their eggs into such a basket.

Speech recognition

Murph wrote: "Having written up some minutes myself on occasion (in Ypsi and elsewhere), I'm pessimistic about the value of speech recognition software for this purpose."

If you run speech recognition software over the raw audio of a multi-person conversation, I think your pessimism is warranted. To achieve high accuracy for the basic sound-to-word conversion, speech recognition software requires 'training' for the particular voice it's analyzing. Plus, as already noted, human intervention is probably required at some level anyway, just to tag the transcript with speaker turns and whatnot.

But after training, state-of-the-art speech recognition on its trained voice already delivered mind-blowing results six years ago (natural speed talk even by fast talkers got puked onto the screen almost instantaneously). The limiting reagent for accuracy was processor speed and RAM. 200Mghz and 64M of RAM was sufficient to get very impressive results.

At that time, I used a speech recognition package called DragonSoft to process conversations with two speakers (I was one of them) using the following technique: pipe the digital recording of the conversation into an ear bud; re-speak the words into the microphone that's getting fed to the speech recognition engine, tagging the transcript as you go, pausing the feed to the ear bud as necessary. Otherwise put, use the speech recognition software as a typist.

The cost in time to get a verbatim transcript using this technique, based on my experience, is still going to be somewhere around twice real time on the quick side of things. But if we're going to throw technology at this challenge, I'd rather see technology applied to getting TEXT as the end product.

I think commenters who've mentioned the idea of timestamping videos or loading time-coded partial transcripts to include with audio/video have exposed the fundamental weakness (w.r.t. analysis and research) of all media that depends on real-time consumption: real time. Text does not suffer from this weakness. You can consume text, through reading, at several times the rate that text was spoken in real life. Using very minimal computing power, text can also be analyzed in all kinds of interesting ways (e.g., how many times has John Hieftje used the word 'transparency' at the council table? in what contexts? how does CM x begin a typical comment? how has the discourse on Council changed since Ron Suarez join Council?)

I see the efforts devoted to podcasing, or video webcasting public meetings as interesting exercises in proof of concept, but frankly I see only a small benefit to the community in terms of making the workings of government more accessible or more transparent or in encouraging people who aren't currently participating to do so. Yes, some small number of people might watch/listen-to a council meeting via iPod on on a webcast who otherwise would not. I suspect, however, that those who take advantage of a podcast or a webcast are people who are simply changing from live attendance or CTN viewing to this new alternative medium. I just don't see the potential of looping in new bodies.

There's folks who talk about the impossibility of replacing energy with technology. Democracy is another thing you can't replace with technology. If it's easy, if it's automated, if it doesn't cost something, then I'm skeptical it's offering anything of value. Democracy is a pain in the ass. If it feels effortless, then it's probably not democracy.

Ypsi vs. A2

Ypsi's meetings are not presently broadcast on CTN, or anywhere. I think the marginal value of an online version, therefore, would be greater than Ann Arbor, as it would be the only not-in-person option going.

Yes, agreed, but I

Yes, agreed, but I definitely think they should be on cable.

Although I'm not sure of the exact wording of the law, I was under the impression that cable companies were required to give access to local municipalities free of charge- thus, if we can get video shot and edited into a viewable format, I don't understand why we wouldn't then take it to the most readily digested broadcast medium, first and foremost.

Ann Arbor, by my count, seems to actually have a couple stations- most of which are dead air for the majority of the day- AND they have a studio. Worth contemplating, anyway.

In the meantime, not to sound totally lame, but I'd be happy if the council minutes were just posted online a little quicker, in either plain text or html format.

Wait and see

We have not abandoned the idea of putting meetings on the internet. The project changed when we moved because public meetings held at City Hall are shown live on Channel 12. We have to get a video capture card in order to record the meetings, and plan to store the files at archive.org with the police scanner recordings. The value in having a transcription or recording of public meetings on the internet is in the historical record created. Only the most recent community meetings can be shown on cable.

I heard that in Hamtramck, there used to be public access shows and telethons in addition to meetings on Channel 12, but I believe that ended when positions were cut by the EFM. The City Council asked Comcast to send a representative to one of their meetings last year, but Comcast declined because they only have 1700 customers in Hamtramck. Most people here have satellite dishes for TV.